Resolve Support
Questions Before They Become Tickets
SiteBrain reads your help docs, knowledge base, and website — then answers customer questions instantly, around the clock, in their language.
Purpose-built for this job.
24/7 Instant Responses
Customers don't wait for business hours. Your AI agent answers in seconds, even at 3 AM on a holiday. In our test on 10 October 2026, the first words of a reply appeared after a median of 1.5 seconds (10 questions to our demo bot).
Fewer Repeat Tickets
Most support questions are repetitive. SiteBrain handles the "how do I…" and "where is my…" queries so your team focuses on complex, high-value conversations.
Multilingual Out of the Box
The AI detects visitor language automatically and responds accordingly. Your English knowledge base can serve customers in Spanish, German, French and other languages.
Built-In Contact Form Fallback
When the bot can't resolve a question, it collects the visitor's name, email, and message, and notifies you instantly by email, Telegram, or WhatsApp — so no lead or support request ever falls through the cracks. The widget can even show a "Chat on WhatsApp" button, auto-detected from your site.
Paste a URL. Ship in minutes.
Create Your Bot
Sign up, name your chatbot, and enter your website URL. That's all the setup you need.
Crawl & Learn
One click crawls your most important pages — sitemap first. Our AI extracts business info, services, and FAQs to build a knowledge brain.
Embed & Go Live
Copy one line of code, paste it on your site, and your AI chatbot is live. Customers get instant answers 24/7.
Still have questions?
Not entirely, and that is not the goal. An AI chatbot handles the repetitive tier-1 questions — password resets, shipping policies, feature explanations — which are the questions customers ask again and again. Your human agents are freed to focus on complex issues that require empathy and judgment. And when a conversation needs a human, you can take it over live — reply straight from Telegram, the AI pauses for 30 minutes, and the visitor sees your replies right in the chat widget.
You provide your website URL or knowledge base link. SiteBrain's crawler indexes your most important pages (sitemap-first, up to 25 pages) and converts them into a searchable vector database. When a customer asks a question, the system retrieves the most relevant content and generates a clear answer from them.
SiteBrain includes a built-in contact form fallback. If the AI cannot find a confident answer, it lets the visitor know and offers to collect their details so your team can follow up. You receive the conversation transcript along with the contact info.
Absolutely — that is where it shines most. Small teams cannot afford to be online 24/7. SiteBrain acts as your always-on first responder, handling after-hours queries and repetitive questions so your small team stays productive during working hours.
Automate Your Customer Support Today
Stop losing customers to slow response times. Set up SiteBrain in a few minutes and let AI handle the repetitive questions.
PLANS FROM €7.50/MONTH BILLED ANNUALLY (€9 BILLED MONTHLY). FREE 14-DAY TRIAL, CANCEL ANYTIME.